QUESTIONS OFTEN ASKED
Q:Does frequent drycleaning shorten the life of a garment?
A:On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects are attracted to soiled clothes and will cause further damage.
Q:When a garment's label says "washable," does this mean it cannot be drycleaned?
A:Not, necessarily. The Care Label Rule states that only one suitable method of care must be on the label. Cleaners usually follow the care instructions, unless otherwise requested. If you want your washable items drycleaned, the cleaner may ask you to sign a damage waiver.
Q:Are suede and leathers cleaned the same way as other fabrics?
A:No. Special procedures and additives are used on leathers to help retain their color and texture. Sometimes suede and leathers are redyed to replace color loss. It is not always possible to replace or match the colors.
Q:Does drycleaning shrink clothes?
A:No. The drycleaning process is carefully controlled by professional cleaners. Excessive shrinkage is usually caused by improper preshrinking by the manufacturer.
Q:Can the cleaner safely stretch fabrics?
A:Cleaners can steam-finish and stretch fabrics that have relaxed in drycleaning. This does not damage the fabric.
Q:Should I store my clean garments in the plastic bag they are returned in?
A:The bags are provided by the cleaner to protect the garment until you get it home. It is best to store garments uncovered or in fabric garment bags.